Gofaone Letshwao is intrinsically a self-motivated individual who holds an Honors Bachelor’s Degree (BSc) in Applied Business Computing from the University of Sunderland. She joined the Insurance space in 2015 as an intern for Alpha Direct Insurance Company after completing her studies. Her tenacity, passion, drive, positive influence, and commitment to the growth of the organization earned her a promotion to being a Senior Claims Underwriter in 2016, and subsequently an Assistant Manager- Claims from 2018, a position she held until she left Alpha Direct Insurance Company to join P&C Reinsurance Company as a Reinsurance Underwriter in April 2022. She completed further studies with University of South Africa (UNISA) to get certification in the insurance industry of which she obtained her COP – Short term in 2016 and her professional qualification of Associateship in Short Term Insurance in 2019.

She prides herself in being one of the Women in middle management who lead Alpha Direct Insurance Company, an organization she served for 7 years. She was part of the Standford Seed Transformation team that worked on Alpha Direct strategic transformation which included technological advancement from being a traditional insurance company to a insure-tech organization, and a Leadership Programme which drove her enrollment with the University of Stellenbosch Business School for her Women in Leadership Course. Her IT background and KPI’s following the Standfort Seed transformation Programme assisted in the integration of their new systems and the transformation the Claims team processes from being paper based to being complete paperless.